First, a passage from the Recreational Fishing Alliance's complaints about the Marine Recreational Fishing Statistical Survey:
While [a new recreational fishing statistical survey] is still in the design and development stage, the recreational fishing industry is left to adhere to the best available science, leaving their own on-water observations and industry data to be considered at best “anecdotal” in nature. According to the NRC report, those types of experiential, narrative or local information should be used during the scientific process. “When no other information is available, anecdotal information may constitute the best information available,” the NRC reported in its executive summary, adding “In addition, anecdotal information may be used to help validate other sources of information and identify topics for research.”
Now one from the Columbus Dispatch highlighting the Columbus Airport's reaction to a recent mediocre J.D. Powers satisfaction rating and a better ranking from Airports Council International:
[David Whitaker, vice president of business development for Port Columbus Airport] said the ACI survey, conducted in person at Port Columbus, "is statistically reliable. ... The J.D. Power survey, from all I can gather, is far more anecdotal in nature and not, as I understand it, statistically reliable."
So, which is better, statistics or stories?